The problem in part was that there's enough room for doubt as McDonald's doesn't have to be utterly transparent about their ingredients. For example, some people did challenge the grooming company's Facebook claim. "My question is where is the source that states McDonalds is adding it to their ice cream," one wrote. "The ingredients on their menu does not have it listed there." However, if you're feeling conspiratorial, McDonald's could include it under the vanilla soft serve's "natural flavor." Healthline explains that xylitol is a non-sugar sweetening compound found in fruits and vegetables. This means it falls under the FDA allowance of natural flavors, which just means that its a flavoring agent from a non-synthetic source.
Moreover, McDonald's has changed its ice cream ingredients without telling anyone before, when it replaced all the ice cream's artificial ingredients with natural ones without anyone noticing (per CNBC). No further change seems to have been made since then. But between the initially secretive manner in which McDonald's introduced the new ice cream recipe and government regulations that allow companies to be opaque about their ingredients, it's not surprising that some panicked. However, McDonald's has confirmed to Snopes that it does not use any xylitol at all, and considering the PR headache that would occur if their products began to affect dogs en masse, it seems reasonable to take them at their word.
What Ingredient Rumors About McDonald's Ice Cream Could Mean - Mashed
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